You should know what to expect when working with us. We believe you have to be passionate about your work. We are passionate about these founding principles.
We strive to have every engagement, every interaction, a reflection of these principles.
- We insist on measurable customer success and delight. No excuses. Every engagement has defined goals.
- We focus on building your organization's capacity. Our role is to help you self-solve your challenges by giving you usable principles, tools and skills. You make the decisions, you steer the change, you win the deals. We help you do it faster, more effectively and more consistently.
- We strive for simplicity. Our solutions, tools, approaches and playbook must always be easy to understand and easy to use. They must also be robust enough to yield real insight.
- We customize. Our work is tailored specifically to your goals, your culture, your budget and the rhythm of your business.
- We make it fun! Humor, innovation and insight have a common core: unexpected connections. Besides, it's good for the soul.
- We provide service with the highest standards of ethics and integrity and we model that approach to your people. We subscribe to the Institute of Management Consultants Code of Ethics.
- No jerks! Life is too short to work with anyone we do not respect, with anyone who is not serious about serving others or with anyone who is simply no fun to be around. Period.